Hackett London — A luxury retail campaign across email, social, in-store and web.

Lifecycle & Campaigns

Sale, without sounding like sale

A luxury retail campaign across email, social, in-store and web.

← Selected work

Hackett London / 05

Scope

  • Christmas sale email templates
  • 65B members early-access programme
  • Social graphics
  • Web promotional banners
  • In-store signage & window graphics
  • Animated digital assets

Hackett London trusted me with their Christmas sale campaign across digital and physical touchpoints. The work focused on email and web while protecting Hackett's refined British menswear positioning — sale energy without compromising the brand voice.

Hackett London — project imagery

Hackett London — Lifecycle & Campaigns

01

Context

Hackett London, the British menswear house, entrusted me with their Christmas Sale Campaign across digital and physical touchpoints — a project that had to protect luxury positioning while doing a commercial job.

Hackett London — Context

Context — Hackett London

02

The challenge

The focus was the email programme. Working inside Hackett's refined brand guidelines, I designed a series of strategic email communications to engage a sophisticated customer base across the holiday season — a sale that had to read as a gift edit rather than a markdown.

Hackett London — The challenge — Hackett London

The challenge — Hackett London

03

Execution

At the heart of the project was a suite of email templates showcasing Hackett's premium offering while communicating seasonal promotions. Each email was designed to hold the brand's elevated aesthetic and still drive the commercial objective.

The campaign covered

  • Early access communications for valued customers
  • Exclusive preview events
  • Tiered discount offers reaching up to 40% off
  • Collection highlights for outerwear and formalwear

04

Beyond the inbox

Complementary assets built a continuous customer journey

  • Social media graphics with festive messaging
  • In-store sale signage that commands attention without shouting
  • Website promotional banners and content blocks
  • Animated elements for digital engagement

05

Technical delivery

Emails were built as production assets, not just layouts.

  • Responsive design across devices
  • Clean, semantic HTML for reliable delivery
  • Testing across major email clients
  • Deployment timed for maximum impact

06

Outcome

The project delivered high-impact promotional content that supported holiday sales objectives while working efficiently inside established brand parameters.

The outcome

  • 01A coherent luxury sale campaign across every channel.
  • 02Refined positioning protected end to end.
  • 03One look from inbox to shop window.

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Laura Bond

Campaigns, editorial, ecommerce content and ongoing creative direction.

Laura Bond